The Municipality of Powassan

507 Main Street, Powassan, ON P0H 1Z0 | 705-724-1020

Telephone Health Advisory Service

Telephone Health Advisory Service – 1-866-553-7205

This service is only available to patients who are enrolled to a Family Health Team. The Telephone Health Advisory Service is a Ministry of Health and Long Term Care initiative aimed at improving access to primary health care services for Ontario residents enrolled with a Family Health Team.  When you call the Telephone Health Advisory Service you will be connected to a nurse who will verify that you are enrolled with the Family Health Team.

Based on the information you provide the nurse will provide health care advice or advise you to see your doctor or nurse practitioner within a few days.

You can call the Telephone Health Advisory Service:

  • Mondays through Fridays from 5 p.m. to 9 a.m.
  • Weekends from 5 p.m. Friday to 9 a.m. on Mondays, and
  • 24 hours a day on recognized holidays

Professional Advice

When you call the Telephone Health Advisory Service you will be:

  • Connected to a nurse who will verify that you are enrolled with the Family Health Team
  • Asked a series of questions to assess your health concerns
  • Provided with health care advice so that you can manage your care at home or,
  • Advised to see your doctor or nurse practitioner within a few days.

Depending on your symptoms, the nurse may advise you to go to the nearest emergency department.

With your consent, the nurse will send information to your health care provider about your call to the Telephone Health Advisory Service.

For more information:

Telehealth Ontario

©2019 Powassan & Area Family Health Team

507 Main Street, Powassan, ON P0H 1Z0 | 705-724-1020

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